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Hayloft's Privacy Policy

At Hayloft Plants Limited, its associated websites and businesses (“Hayloft”) we have adopted the following privacy policy as part of our commitment to protect any personal information (“Personal Information”) which you may provide to us. Any change to this Privacy Policy will be posted on this website and will become effective 5 days after posting. Please note that this Privacy Policy does not apply to other websites linked through this website. Personal Information which you choose to provide to other websites or organisations will be subject to the privacy policies of those websites and organisations.

  1. Hayloft will not use or disclose your Personal Information unless you have given your express or implied consent (“Permission”), except for the following purposes:
    • to assess, operate, maintain, improve and perform Hayloft services;
    • to keep you informed about Hayloft and its services;
    • to disclose such Personal Information as required by any applicable law, regulation or legal process.
  2. Your Personal Information may be used by us to send email and marketing communications to you. You may unsubscribe from receiving emails from Hayloft at any time by clicking on the unsubscribe link at the bottom of our email communications or visiting the unsubscribe page here.
  3. Hayloft does not sell, trade or rent your Personal Information to third parties to send you digital and electronic communications or make telephone calls to you.
  4. With your Permission, Hayloft may share your Personal Information with carefully chosen, reputable and trustworthy third parties to send you postal catalogues or mailings that we think might interest you.
  5. Hayloft will always follow all relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties access Personal Information. In providing Personal Information you acknowledge that Hayloft shall not be held responsible for any breach of security or any act or omission of third parties who receive the Personal Information.
  6. In addition to the carefully restricted use of your Personal Information as described above, Hayloft may also gather anonymous information which may be used by Hayloft or shared with third parties. This is information which does not identify you but can be very helpful for analysis purposes to improve this website and other Hayloft services.
  7. If you have any questions, or, do not wish to receive future catalogues and other printed mailings from us, or to opt out from Personal Information being used by third parties to send you printed mailings, or, to have any Personal Information amended or deleted, please e-mail or write to us at the address below:

Email: customerservice@hayloftplants.co.uk
Trading Address: Hayloft Plants Ltd, Manor Farm Nurseries, Pensham, Pershore, Worcestershire, WR10 3HB

Hayloft's Cookie Policy

  1. Like many websites, www.hayloft-plants.co.uk (the “Website”) makes use of cookies. A cookie is a text-only string of information that passes to your computer's hard disk through your web browser so that the Website can remember who you are. Cookies cannot be used by themselves to identify you although they may be used to identify your IP address. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number.
  2. Hayloft Plants uses two types of cookies on its Website:
    • session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the Website;
    • persistent cookies, which remain in the cookies file of your browser for longer (dependent on the lifetime of the specific cookie). These cookies are used to store information between visits to a site, such as items in your shopping cart, or entitlement to buy products at particular prices when you have clicked through from a special email offer.
  3. Third party websites to which you may be redirected by whatever means from the Hayloft Plants Website may also use cookies. Hayloft Plants also uses cookies to help it understand more about how the “Website” is used and to provide you with a more personalised web service.
  4. If you do not wish to receive cookies you can easily modify your web browser to refuse cookies or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of the Hayloft Plants Website if cookies are disabled and we recommend that for the best user experience you leave them switched on.
  5. For more information about cookies and instructions on how to stop cookies being installed on your browser, visit www.allaboutcookies.org/manage-cookies
  6. By using this Website you agree to accept the Hayloft Plants Cookie Policy and agree to make your own arrangements to modify your web browser to refuse cookies or to notify when you receive a new cookie. Hayloft Plants may change this Cookie Policy from time to time. It is your responsibility to check the Cookie Policy regularly. You will be deemed to have accepted any amendments to the Cookie Policy if you continue to make use of the Website after a change to the Cookie Policy has been made.