Our plants are supplied either as young plants , bare rooted plants or potted plants as stated in each plant description.
Young plants are grown in the ideal plug size to provide the best conditions required during the first stage of each plant’s development. Usually measuring approximately 8-15cm (3-6”) from root base to stem tip, although they are often larger. In ideal conditions they may be planted directly into the ground, however, we recommend they are potted on for 3-4 weeks to develop strong root growth prior to planting out.
Bare root plants are fully mature plants that have been lifted from the ground during dormancy. They do not always look pretty on arrival whilst they are resting, however once planted and watered they emerge fresh and lively in the spring.
Potted plants have well developed root systems so they may be either planted out soon after arrival or grown on a little longer if weather conditions are unfavourable.
All orders will be confirmed by post, giving an approximate delivery date. Please be understanding around the expected time of delivery as inclement weather can alter things slightly. Rest assured, we would always contact you if the delay were more than 15 days.
Royal Mail will deliver your plants in sturdy packaging, along with plant identification labels and cultural notes giving advice on the care of your plants. We can also deliver to an alternative address and if necessary delay delivery to avoid inconvenient dates.
AGM denotes the Royal Horticultural Society’s special Award of Garden Merit for plants they consider to offer an outstanding performance in the garden.
Alternatives… On occasion it may be necessary to send alternative varieties within a collection. We do not take the decision lightly and always try to provide a plant of equal or greater interest and cost. Please indicate when ordering if this is unacceptable.
NO QUIBBLE GUARANTEE
If, for any reason you are not delighted with your purchase, just return it to us within 21 days. We promise to exchange the item or return your money in full. This is in addition to your statutory rights.
Postage Charges UK delivery addresses
For all advertising collections, or special offers, (ie the product code contains a hyphen), postage will be charged at £2.00 per collection ordered.
For any catalogue orders, (ie the product code does not contain a hyphen) with an order total under £25.00 the postage will be £3.50. The postage will be FREE for any catalogue orders with a total over £25.00.
Airmail postage charges
We can send plants to Europe, but to ensure a speedy delivery the postage is a cost of £4.50 per collection up to a total of £18.00. (ie 1 item = total of £4.50 postage, 2 items = total of £9.00 postage, 3 items = total of £13.50 postage, and 4 items or more = total of £18.00 postage).
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